Empowering Commissioning with Insightful Intelligence
“The social care commissioning intelligence gap refers to the challenges and deficiencies in gathering, analyzing, and utilizing data to make informed decisions in social care services. This gap can lead to inefficiencies, poor resource allocation, and suboptimal outcomes for service users." - .gov.uk
This gap is particularly apparent for clients receiving Direct Payments using dedicated bank accounts and pre-paid cards. As a result Commissioners are unsighted because data collection is tricky, time consuming and prone to error.
Using Care SumFin™ will allow commissioners to gain a detailed consumption based view of Direct Payment expenditure. Data is provided automatically in an anonymous fashion as a byproduct of the banking system.
From this rich data, commissioning leaders can gain the following insights:
- What services and goods were purchased including:
- Category,
- Description,
- When:
- Date,
- From which seasonality can be predicted,
- Who From:
- Vendor name,
- Location,
- How Much:
- Total cost,
- Account balances,
- Where:
- Consumer view
- Anonymised
- Rural vs Urban
- How
- Cash
- Online
- DP account
- PPC
- Use of portal